General Setup Information
Dialup users get two accounts - one for dialup access and one for email.
We typically set up both accounts to have the same name and password.
Account names are always in all lower-case. Both account names and passwords are case-sensitive.
Email addresses (username@transbay.net) are not case-sensitive, so username@transbay.net and USERNAME@TRANSBAY.NET are the same address.
Analog Dialup Access Numbers
Service is available throughout California (well, except at Twentynine Palms) and in some areas of Nevada.
| Antioch | 925.301.1335 |
| Benicia | 707.400.1335 |
| Berkeley | 510.830.1335 |
| Dublin | 925.999.1335 |
| Hayward | 510.931.1335 |
| Lafayette | 925.900.1335 |
| Livermore | 925.800.1335 |
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| Manteca | 209.624.1335 |
| Martinez | 925.500.1335 |
| Oakland | 510.830.1335 |
| Piedmont | 510.830.1335 |
| Pleasanton | 925.400.1335 |
| Redwood City | 650.399.1335 |
| San Francisco | 415.200.1335 |
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| San Mateo | 650.200.1335 |
| San Rafael | 415.300.1335 |
| San Ramon | 925.999.1335 |
| Stockton | 209.623.1335 |
| South San Francisco | 650.835.1335 |
| Walnut Creek | 925.300.1335 |
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To get an access number for a location that is not listed above, click here.
Calling to a different area code does not necessarily mean the call is a toll call. If you have any doubt about your call being a toll call,
consult your local telephone company to confirm which numbers are local calls.
The dialup service should never return a busy signal. If it does, you can try another (local) number. If trouble persists, let us know.
The dialup connection should be specified as:
- dynamically assigned IP address
- use gateway on remote side
- header compression okay
- disable LCP extensions (if applicable)
- specify DNS servers - primary is 207.238.132.2, secondary is 207.238.134.2
Dialup users access Usenet News (newsgroups) using the server "pnews.transbay.net",
giving their username as "username@transbay.net" and using the same password as for the dialup.
Mail and News Servers
If your user ID is "username", then your email address is "username@transbay.net".
Our servers:
- SMTP server (outbound mail): mail.transbay.net
- POP3 server (mail retrieval): mail.transbay.net
- IMAP server (mail retrieval): mail.transbay.net
- News servers: pnews.transbay.net for dialup users, news.transbay.net for everyone else.
If you access our SMTP server from a foreign network (e.g. Comcast, AT&T), you'll need to specify:
(1) use port 587 instead of port 25;
(2) Turn ON "authentication": Mozilla calls this "use username and password",
Outlook calls it "server requires authentication". Specify your username in the field supplied.
(3) Only TLS
encryption is offered. You can specify "Use TLS" or "Use TLS if available", but "SSL" is not yet supported. If your
program can't do TLS (and so far Outlook cannot) then you will not be able to use encryption.
DNS (Domain Name Service) Servers
Primary DNS: 207.238.132.2 (dns1.transbay.net)
Secondary DNS: 207.238.134.2 (dns2.transbay.net)
Acceptable Use Policy
We believe in Free Speech and in the broadest possible interpretation of the First Amendment. We do not police user web pages, email or postings to the Usenet.
However, users are expected to comply with all applicable Local, State and Federal laws, and to observe at least a minimum of decorum.
Do not harass or spam from transbay.net or from a colocated or remote networked server. We are responsive to outside complaints of harassment or abuse by users of our services.
We reserve the right to intervene immediately and without notice in cases of suspected abuse.
We reserve the right to refuse service to anyone, to suspend service until a dispute or situation is resolved to our satisfaction, and to revoke service if we feel it necessary.
You agree not to allow anyone besides yourself to use your account without consulting with us in advance and obtaining our approval;
the only exception is usage by immediate family members.
Parents are expected to supervise their child's use of the service whenever there might be any concern for abuse of the child or by the child.
We are not liable for the consequences of content accessed on the Internet. Your discretion is presumed.
To report abuse, spam mail, etc., report the incident or forward the spam (including headers) to abuse@transbay.net.
We do not permit our facilities to be used to perform unsolicited mass mailings (spam), commercial or otherwise.
We do not permit users of our facilities to use spam to advertise their services hosted on our network.
We reserve the right to block any and all Internet traffic which in our opinion has the potential to materially interfere with our business, damage our reputation, or interfere with
other services on the Internet or the operation of our Internet access.
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